- Isn’t Japan Pension Office the operator of this website?
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No, it is not. We are a company that operates a service to apply for Lump-sum Withdrawal Payments and the refund of income tax levied on them on behalf of foreigners who have worked in Japan.
- How long does it take from application to receipt of the lump-sum withdrawal payment?
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About 3 months. During the busy period of the Japan Pension Service, it can take up to 6 months.
- How much income tax is deducted from the lump-sum withdrawal payment?
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20.42% income tax is deducted. If the amount of the Lump-sum Withdrawal Payment is JPY 1 million, JPY 204,200 will be deducted, or JPY 795,800 will be paid by the Japan Pension Service.
- Can I claim a refund of the income tax levied on the Lump-sum Withdrawal Payment? Is that included in the service cost of the Lump-sum Withdrawal Payment?
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Yes, after the refund of the Lump-sum Withdrawal Payment is made, the income tax levied on the Lump-sum Withdrawal Payment will be claimed back from the tax office. This is included in the fee for the Lump-sum Withdrawal Payment service.
- Is it sufficient to send all our documents by e-mail?
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No. The original documents, including those to be signed, must be sent to us by post. Documents that do not require signatures or seals should be sent by e-mail.
- By when must the documents be prepared and sent?
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The deadline for application is within two years of departure. Please send all necessary documents as soon as possible after your departure.
- Can I specify a Japanese bank account when requesting the Lump-sum Withdrawal Payment?
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Yes, you can but please note that the Japanese bank may freeze your account when your visa expires.
- Can the bank account I designate when claiming the Lump-sum Withdrawal Payment be in the joint name of my wife and I?
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The bank account must be in the name of the applicant for the Lump-sum Withdrawal Payment.
- How long does it take for the refund of income tax levied on the Lump-sum Withdrawal Payment to be issued after the application for income tax refund?
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about 2-4 months. It may take up to 10 months from the Lump-sum Withdrawal Payment to the receipt of the tax refund.
